Welcome to Physician’s Surrogacy, the nation’s only Ob -Gyn managed surrogacy solutions provider dedicated to helping individuals and families achieve their dreams of parenthood. Headquartered in San Diego, California, we proudly serve a global audience, offering tailored services that meet the unique needs of intended parents and surrogates worldwide.
Our mission is to provide safe, ethical, and legally compliant surrogacy journeys by leveraging cutting-edge technology, expert medical oversight, and personalized support. As pioneers in the field, we are committed to fostering trust, transparency, and inclusivity, ensuring every step of your journey is seamless and stress-free.
At Physician’s Surrogacy, safeguarding your privacy and ensuring data security is our top priority. We adhere to the highest industry standards, including:
By accessing or using our platform, you agree to comply with the following Terms of Service (“Terms”). Please read these Terms carefully, as they outline your rights, responsibilities, and the rules governing your use of our services. If you do not agree with any part of these Terms, please refrain from using our platform.
Physician’s Surrogacy collects Personal Identifiable Information (PII) such as names and email addresses. This information is used to facilitate our surrogacy services.
We also collect detailed medical background and pregnancy health-related questions from surrogates who apply for our program. Furthermore, intended parents can submit forms to request consultation, surrogate matching, and guidance, which involves providing personal information. We also collect surrogate background and health information during the screening process. It is important to note that these surrogate information are anonymized and cannot be traced back to individuals.
While we do not offer creating accounts with login credentials, users are responsible for ensuring the information they provide through these forms is kept confidential on their end.
Physician’s Surrogacy collects Protected Health Information (PHI), such as medical records and health history, specifically from surrogates. This PHI is handled with utmost security. During transmission, PHI is encrypted using TLS/SSL, and when stored, it is protected with AES-256 encryption. We have proper access controls in place, including role-based access control, as well as login and activity logs tracker, to restrict unauthorized access to PHI. Furthermore, our employees receive training on HIPAA compliance and data security practices.
We share certain data with third parties. Anonymized user behavior data is shared with third parties for marketing and analysis purposes. We also share anonymized surrogate data with our internal teams for sales record and matching. It is crucial to understand that this data is anonymized and, according to our current practices, surrogate profiles are only used by internal teams.
PHI is only shared with concerned healthcare providers after receiving explicit user consent. This sharing occurs under Business Associate Agreements (BAAs), ensuring that all parties handling PHI meet and follow the necessary compliance standards. We only share the necessary PHI data required to provide better health services to the concerned patient.
All of our staff members undergo regular training to ensure they understand and comply with HIPAA regulations.
General user data submitted through forms is retained without any predetermined tenure. PHI data, on the other hand, is stored in compliance with HIPAA, GDPR, and CCPA, and the retention period for PHI data is usually 30 days. Users can request the deletion of their data by sending a formal request to our email address: “info@physicianssurrogacy.com”. The process for verifying the identity of users submitting such requests may involve email and call verification.
Physician’s Surrogacy is committed to maintaining its security and confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Physician’s Surrogacy respects the rights granted under the General Data Protection Regulation (GDPR). EU residents have the following rights:
To exercise any of these rights, please contact our designated point of contact for GDPR inquiries at the email address: info@physicianssurrogacy.com.
Physician’s Surrogacy complies with the California Consumer Privacy Act (CCPA). California residents have the right to opt-out of the sale of their personal information. To exercise this right, please contact us as detailed in our Privacy Policy.
To process CCPA requests, we have a process in place for verifying the identity of users submitting such requests. This verification may involve email and call verification to ensure the request is legitimate.
While formal user accounts are not established, all users of our platform, including those submitting forms, are subject to the following responsibilities:
By using our platform and submitting forms, you acknowledge and agree to these responsibilities. Physician’s Surrogacy reserves the right to take appropriate action, including but not limited to restricting access to the platform, in response to any violation of these terms.
Physician’s Surrogacy utilizes third-party services to enhance the functionality and improve our services. Our platform integrates with services such as analytics tools and Customer Relationship Management (CRM) systems.
We ensure that these third-party service providers are compliant with relevant regulations, including but not limited to HIPAA, GDPR, and CCPA where applicable.
Users are informed about the role of these third-party services in data processing through our Privacy Policy. The Privacy Policy provides details on the types of third-party services we use, the data shared with them, and the purposes for which this data is processed.
By using our platform and services, you acknowledge and agree to the data processing practices of these third-party services as outlined in our Privacy Policy.
Physician’s Surrogacy retains all rights, title, and interest in and to its intellectual property, including but not limited to the company name, logos, images, text, website design, and software. Users are permitted to access and view the content on our platform for informational purposes related to our services. However, users are expressly prohibited from using, reproducing, distributing, modifying, or creating derivative works of our intellectual property without the prior written consent of Physician’s Surrogacy. This includes the use of our logos, images, and text for any commercial or non-commercial purpose outside the intended use of our platform.
Submission of User-Generated Content:
Permission to Submit: By submitting reviews, testimonials, or other content to our platform, you grant Physician’s Surrogacy a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media format.
Content Guidelines: All submitted content must comply with the following guidelines:
Responsibility for Submitted Content
Accuracy: You are solely responsible for the accuracy and truthfulness of the content you submit. Physician’s Surrogacy does not verify or endorse the accuracy of user-generated content.
Ownership: By submitting contents, you confirm that you own the rights to the material or have permission to share it. You also agree not to submit content that infringes on third-party rights, including intellectual property, privacy, or publicity rights.
Platform Rights to Use UGC
Display and Promotion: Physician’s Surrogacy reserves the right to use, edit, or modify submitted content for promotional purposes, including but not limited to displaying it on our website, social media channels, or marketing materials.
Removal of Content: We reserve the right to remove or refuse to post any content that violates these Terms or is deemed inappropriate, without prior notice.
Disclaimer on UGC
No Endorsement: The opinions, statements, and experiences expressed in user-generated content do not reflect the views or opinions of Physician’s Surrogacy. We do not endorse or guarantee the accuracy, reliability, or completeness of such content.
Reliance on UGC: Users who rely on reviews or testimonials do so at their own risk. Physician’s Surrogacy is not liable for any decisions made based on user-generated content.
Prohibited Uses of UGC
You may not use user-generated content for commercial purposes, modify it without permission, or claim it as your own.
Any unauthorized use of UGC may result in legal action under applicable laws.
Reporting Inappropriate Content: If you encounter content that violates these Terms or is inappropriate, please report it to us immediately via email at info@physicianssurrogacy.com or by calling 858-951-1868. We will review and take appropriate action as needed.
While Physician’s Surrogacy takes reasonable measures to ensure the accuracy of the anonymized data presented, including information such as donor ethnicity, eye color, and educational background, which may be shared with intended parents, we provide this data on an “as is” basis and represent that it is truest to our knowledge at the time of compilation. Due to the nature of anonymization and the reliance on self-reported information, Physician’s Surrogacy cannot guarantee the absolute accuracy or completeness of all anonymized data. Users are advised to consider this inherent limitation when using anonymized data for decision-making purposes related to our services.
Physician’s Surrogacy provides its services on an “as is” basis and makes no guarantees regarding the uninterrupted or error-free operation of its platform. To the maximum extent permitted by applicable law, Physician’s Surrogacy shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your use of our services or any errors in anonymized data, even if Physician’s Surrogacy has been advised of the possibility of such damages. While we strive for accuracy in the anonymized data we present, including information such as donor ethnicity, eye color, and educational background, which is represented to be truest to our knowledge, Physician’s Surrogacy disclaims any liability for inaccuracies or omissions in this data. Similarly, Physician’s Surrogacy disclaims liability for any service interruptions that may occur for any reason.
Any dispute arising out of or relating to these Terms of Service shall be resolved in accordance with the laws of the State of California, USA, without regard to its conflict of law provisions. You agree that the exclusive jurisdiction and venue for any legal proceedings relating to these Terms of Service will be in the courts located in San Diego, California, USA.
We reserve the right to suspend or terminate your access to our platform and services at our sole discretion, with or without notice, for any reason, including but not limited to [implied from source]:
The provisions of these Terms of Service relating to intellectual property, disclaimers, limitations of liability, indemnity, and dispute resolution shall survive any termination.
Physician’s Surrogacy reserves the right to update these Terms of Service periodically. Any changes to these Terms will be effective upon posting the updated version on our website.
The Terms of Service (ToS) and Privacy Policy of Physician’s Surrogacy are reviewed and updated from time to time, particularly when our internal procedures concerning user data collection and usage change, or when significant changes in relevant policies or laws occur that impact our data handling processes.
Users can stay informed about any modifications by checking the “Last Update Date” that is clearly mentioned on both the Terms of Service and Privacy Policy pages.
For any privacy-related inquiries, users can contact us through the dedicated channels provided:
For any questions regarding our privacy policy and our treatment towards your personal information, please contact us at the below furnished details.
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