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Privacy Policy

Introduction

Physician’s Surrogacy respects your privacy and promises to safeguard your privacy while interacting with Physician’s Surrogacy website (https://physicianssurrogacy.com/) and/or all of its services/applications. We encourage both intended parents and gestational surrogates to read this policy to better understand how we treat your personal information. By using our website and its services, you agree to our policy towards collecting, storing, using and disclosing your personal information and other information as specified here. Please note that we may change these policies as deemed necessary. So please check back from time to time.

General

Types of Information Collected by Us

  1. Personal Information: Personal information is the type of information that can be used to contact or identify you or individuals about whom you enter information. Examples can be first name, last name, phone number, street address, comments, company name and address, title, photograph, age, height, weight, eye color, hair color, username and/or email address etc.
  2. Aggregated Information: These are the information that we collect about other users and combine them with the information about you after discarding any information that can directly identify you from the personal information.
  3. Session Cookies (expires once you close web browser), Persistent Cookies (stays on your device until you delete them) and Third-party Cookies (placed by a website from a domain other than ours) data are stored to enable a more personal and interactive experience.
  4. 4. Like most websites, Physician’s Surrogacy website passively collects certain information from your device, such as IP address, browser information, unique device identifier or UDID and/or your mobile operating system
  5. We collect information that you provide to us when engaging in these activities:
  • Registering for our newsletters
  • Engaging with or participating in our services, products, or other offerings, including:
    • Account registration through your healthcare provider
    • Completing questionnaires
    • Registering as an intended parent or a gestational surrogate
  • Communicating with us via email, telephone, video conference, text message, and/or other methods
  • Communicating or engaging with us through our social media accounts
  • Inquiring about, applying for, and/or initiating employment with Physician’s Surrogacy
  • Working for Physician’s Surrogacy

Email Services

We collect email lists and information that are related to our marketing services. While using the website, you may be provided the option to subscribe to or to be added to our email list. You may opt-out or unsubscribe from the email lists as desired.

Device Information

We may collect various information regarding the device you use to interact with our website and utilize our services. Such information may include your hardware model, browser type, operating system, Internet Protocol (IP) address and domain name, through the use of cookies and/or other technologies. If you are using a mobile device to use or interact with our website, we may also collect details of your UDID, other unique identifier, and mobile operating system.

Payment Processing Information

We only collect the payment processing information outlined in the personal information section. We may use a third party provided method for payment processing.

Geolocation

The website may collect and store geo-location data during your interaction with the site.

Third-Parties

We may obtain information from other sources and combine them with information that we collect directly. Examples include information provided by your healthcare provider, identity verification services, fraud detection service providers, credit bureaus, mailing list providers and publicly available sources, information based on your interaction with our social media networks.

Information Usage

Personal Information

  • To review and process your questionnaire responses
  • For a gestational surrogate, your personal information will be used to create a gestational surrogate profile, which is made available to our partnered healthcare providers and prospective parents.
  • For send emails to you
  • To satisfy our contractual obligations to you
  • To send you promotional/marketing information
  • To personalize and tailor the features, performance and support
  • To analyze, benchmark and conduct research
  • To communicate with you by email, video conferencing, telephone, text message, app notifications, or other means
  • To provide others with your personal information for limited purposes
  • To send you transactional, administrative or relationship notices

Aggregated Information

  • To perform internal operations
  • To improve the website and customize features
  • To use in statistical analysis

Share and Disclosure of Personal Information

Physician’s Surrogacy does not sell your information to any third party corporation or individual at any instance. However, we may share or distribute certain information with our partnering organizations to complete your requested service. We ensure that these outside companies agree to keep all information shared with them confidential and to use the information only to perform their obligations to us. We may disclose your personal information if obliged by law or if we, in our sole discretion, determine that disclosure is reasonable to
  1. Satisfy any applicable law, regulation, legal process or a governmental request
  2. Enforce this privacy policy and our terms of services, including investigation of potential violations
  3. Detect, prevent, and/or otherwise address fraud, security or technical issues
  4. Respond to user support requests
  5. Protect our rights, properties, safety, our users and the public.

Retention of Information

We will retain your personal information for as long as it is deemed necessary for the purposes furnished in this privacy policy unless a longer period
  • Is needed under applicable law
  • Is needed to resolve disputes
  • Protect our legal rights or otherwise to comply with legal obligations

Opting-Out or Unsubscribe from Services

At any point of time, you are allowed to opt out of receiving email communications by clicking the “unsubscribe” button at the bottom of emails we sent you. You may opt out of accepting cookies or disable them from your browser.

Basis for Continued Use of Your Personal Information

Please remember that, in certain circumstances, we may continue to process your personal information after you have withdrawn consent and requested that we delete your personal information, if we have a legal basis to do so. Moreover, if we have already disclosed your personal information to third-party organizations, we will not be responsible for the storage, usage, modification or retention of that data.

Do Not Track Feature

Some web browsers may have an option for you to enable the “do not track” feature that sends signals to the websites you visit, indicating that you do not want your online activities tracked. However, note that the browsers with a “do not track” feature enabled may still accept cookies. Since there is currently no industry standard for how companies should respond to a “do not track” request, we do not respond to “do not track” requests or signals at this time.

Information Regarding Children

https://physicianssurrogacy.com/ is not directed to or intended for children under 13 years of age. We do not knowingly solicit, collect or maintain information from those we actually know are under 13, and no part of our website is targeted to attract anyone under 13. Furthermore, we do not send email communication to anyone who advises or indicates that they are under the age of 13. If we ever unknowingly collect information about a user under 13 years of age, we will take necessary steps to remove that user’s personal information from our systems upon immediate knowledge. If you are the parent or guardian of a child whom you believe has disclosed personal information to us, then please contact us at info@physicianssurrogacy.com/ so we can take necessary steps to remove the information. 

HIPAA, GDPR and CCPA

Your Rights Under GDPR (for individuals in the EEA)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your personal data and receive information about its processing.
  • The right to rectification of inaccurate or incomplete personal data.
  • The right to erasure (“right to be forgotten”) of your personal data under certain circumstances.
  • The right to restrict processing of your personal data under certain circumstances.
  • The right to data portability to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller [As this specific right isn’t explicitly mentioned in the provided excerpts for exercising rights, it’s good practice to include it if applicable, but flag it as potentially external information for verification].
  • The right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
  • The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you [As this specific right isn’t explicitly mentioned in the provided excerpts for exercising rights, it’s good practice to include it if applicable, but flag it as potentially external information for verification].

To exercise these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in accordance with GDPR requirements. Please note that we may need to verify your identity before processing your request. You also have the right to lodge a complaint with a supervisory authority in your country of residence if you believe your rights have been violated [As this specific right isn’t explicitly mentioned, flag it as potentially external information for verification].

Cross-border Data Transfers (GDPR): If we transfer your personal data outside the EEA, we will ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements. This may include using Standard Contractual Clauses approved by the European Commission [This is not explicitly in the sources but is a common GDPR practice and should be mentioned for robustness, clearly stating it’s general information].

Your Rights Under CCPA (for California Residents)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect about you, including the categories and specific pieces of personal information, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
  • The right to request deletion of your personal information that we have collected from you, subject to certain exceptions.
  • The right to opt-out of the “sale” or “sharing” of your personal information.  does not sell your personal information. Under CCPA, “sale” is broadly defined and may include sharing personal information for monetary or other valuable consideration. To the extent our data sharing practices are considered a “sale” under CCPA, you have the right to opt-out. Please contact us to exercise this right [The definition of “sale” and the clarification about https://physicianssurrogacy.com practices address a previous gap].
  • The right to correct inaccurate personal information that we maintain about you.
  • The right to limit the use and disclosure of your sensitive personal information for purposes other than providing the services or goods [As this specific right isn’t explicitly mentioned in the provided excerpts for exercising rights, it’s good practice to include it if applicable under CPRA, but flag it as potentially external information for verification].
  • The right not to receive discriminatory treatment for exercising your CCPA rights [As this specific right isn’t explicitly mentioned, flag it as potentially external information for verification].

To exercise these rights, please contact us using the details provided in the “Contact Us” section below. Please note that we may need to verify your identity before processing your request. You may also designate an authorized agent to make requests on your behalf, subject to verification.

Information on Third-Party Disclosures (CCPA): We may disclose the following categories of your personal information to the following categories of third parties for business purposes:

  • [Provide specific categories of personal information disclosed, e.g., contact information, demographic information, etc.] shared with [provide categories of third parties, e.g., healthcare providers, payment processors, IT service providers, etc.] for the purpose of [provide the purpose of disclosure, e.g., providing services, processing payments, website maintenance, etc.].

Your Rights Under HIPAA (if applicable)

As a provider of services that may involve Protected Health Information (PHI), https://physicianssurrogacy.com complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). You have the following rights regarding your PHI:

  • Right to Inspect and Copy: You have the right to inspect and obtain a copy of your health information that we maintain. Your request must be in writing, and we may charge a reasonable fee for copying and mailing. In limited circumstances, we may deny your request, and if so, we will provide a written explanation and information on how to request a review.
  • Right to Amend: If you believe your health information is inaccurate or incomplete, you have the right to request an amendment in writing, along with a reason for the request. We may deny your request in certain circumstances and will provide a written explanation. You may submit a statement of disagreement if your request is denied, which will be shared with future disclosures of the relevant information.
  • Right to an Accounting of Disclosures: You have the right to request a detailed list of certain disclosures of your health information made in the past six years, excluding disclosures for treatment, payment, healthcare operations, and certain other exceptions. Your request must be in writing, and we may charge a fee if you request an accounting more than once every twelve months.
  • Right to Request Restrictions: You have the right to request restrictions on how we use or disclose your health information for treatment, payment, or healthcare operations. Your request must be in writing. We are not required to agree to your request, except that we must agree not to disclose your health information to your health plan if the disclosure is for payment or healthcare operations and the item or service was paid for out-of-pocket in full. We will notify you if we cannot agree to a requested restriction.
  • Right to Request Alternative Means of Communication: You have the right to request that we communicate with you about medical matters in a specific way or at a certain location. Your request must be in writing, and we will accommodate all reasonable requests.
  • Right to a Paper Copy of the Notice of Privacy Practices: You have the right to receive a paper copy of this Notice at any time. Contact us using the information below to obtain a copy.
  • Right to Revoke Authorization: You have the right to revoke your written authorization to use or disclose your health information, except to the extent that we have already taken action in reliance on your authorization. Your revocation must be in writing.
  • Right to Notification of a Breach: You have the right to be notified if a breach of your unsecured health information occurs.
  • Right to Opt Out of Fundraising Communications: If we engage in fundraising, you have the right to opt out of receiving these communications.

To exercise your HIPAA rights, please contact us using the details provided in the “Contact Us” section below. You also have the right to file a complaint with the Secretary of the Department of Health and Human Services if you believe your privacy rights have been violated. You will not be retaliated against for filing a complaint.

Uses and Disclosures Without Your Authorization (HIPAA): HIPAA permits us to use and disclose your health information without your written authorization for certain purposes, including but not limited to:

  • Treatment: Providing and coordinating your healthcare.
  • Payment: Billing and collecting payment for healthcare services.
  • Healthcare Operations: Activities necessary to run our healthcare operations, such as quality improvement and administrative functions.
  • As Required by Law: When federal, state, or local law requires disclosure.
  • Public Health Activities: To prevent or control disease, injury, or disability.
  • Health Oversight Activities: For audits, investigations, and inspections.
  • Research: Under certain circumstances approved by an Institutional Review Board or Privacy Board.
  • To Avert a Serious Threat to Health or Safety: To protect your health and safety or the health and safety of others.
  • Business Associates: Sharing information with contractors who perform services for us and agree to protect your PHI.
  • Individuals Involved in Your Care or Payment for Your Care: Disclosures to family members or others involved in your care, as permitted by HIPAA.

Uses and Disclosures Requiring Your Written Authorization (HIPAA): We must obtain your written authorization for most uses and disclosures of:

  • Psychotherapy Notes.
  • Marketing purposes.
  • Disclosures that constitute a sale of your health information.
  • Other uses and disclosures not described in this Notice.

You may revoke your authorization at any time in writing, except to the extent we have already acted in reliance on your authorization.

Anonymity

Physician’s Surrogacy cannot ensure your full anonymity and may disclose your identity to certain parties (intended parents, gestational surrogates, healthcare providers) to complete requested service (such as matching intended parents and gestational surrogates) that may be used to contact you directly.  

Security

We employ all commercially reasonable physical, electronic and administrative steps to maintain the security of your personal information collected and stored in our systems. However, despite our best efforts and best policies, the transmission of data over the internet cannot be 100% guaranteed. In a scenario where your personal information is intercepted by unauthorized third-parties, we shall not be liable for any breach of the security of your personal information resulting from causes or events that are beyond our control.

Changes to This Privacy Policy

Physician’s Surrogacy reserves the full right to change, modify, add or remove portions of this privacy policy at any time and without any prior notice, and any changes will become effective immediately upon being posted on this website (https://physicianssurrogacy.com/).

Contact Us

For any questions regarding our privacy policy and our treatment towards your personal information, please contact us at the below furnished details.

Address

3661 Valley Centre Dr., Suite 160
San Diego, CA 92130

Communications

858-951-1868
info@PhysiciansSurrogacy.com